FAQ

How long have the Simply Kids® products been selling in the Canadian market?

Simply Kids® baby and toddler products launched in 2005 in select retail stores across Canada. The brand has maintained a strong market share since launch. In 2017, the brand has refreshed its brand image with a new look and new products are continuously launching to meet the changing needs of parents and their children.

What is the range of Simply Kids® products?

Simply Kids® has a comprehensive assortment of diapers, training pants, wet wipes, baby care and baby food products. Premium baby and toddler products, all the best essentials that help simplify selection at shelf for parents. All ingredients are high quality, tested and proven safe to give your children the best possible care.

Are all of the ingredients in Simply Kids® products safe for babies?

Yes. All Simply Kids® products, diapers, training pants, wipes, baby care and baby food products are made from ingredients that are high in quality, thoroughly tested and proven to be safe. Since 2005, many babies in Canada have been raised by parents making the smart choice and selecting Simply Kids® products.

Why is my baby's diaper is leaking?

A possible reason for diaper leaking is around the fit of the diaper. To ensure a snug fit run your finger around the waist band and cuffs, and adjust the stretchy tabs to help ensure a better fit. You can also move up to the next size if your baby is close to the upper end of the weight range of the diaper you're currently using.

What causes diaper rash?

Diaper rash is very common. The best way to prevent diaper rash is to change your baby's diaper as soon as it becomes wet or soiled. Change your Simply Kids® diapers frequently and use our Simply Kids® wet wipes to keep baby's skin clean. After air drying baby's bottom apply a layer of our Simply Kids® diaper rash cream to help treat and protect against chafing and redness. If diaper rash persists, you need to contact your pediatrician.

What are symptoms of diaper rash?

Diaper rash often appears as inflammation and redness on the skin with shiny patches and some pimply spots. The rash is usually contained to the diaper area (buttocks, upper thighs and genitalia). When the diaper rash turns into an infection, red bumps in the skin folds or creases will appear. Blisters, pus, or red and severly swollen areas may also be signs of infection. If the rash persists or worsens (i.e. the rash develops blisters, pus-filled spots or is associated with fever) or lasts for more than 7 days, it is recommended to consult your pediatrician.

Do Simply Kids® diapers cause diaper rash?

No. Simply Kids® super-absorbent disposable diapers may actually provide benefits for your baby by improving skin health. There are no ingredients in Simply Kids® diapers that cause diaper rash.

How else can you prevent diaper rash?

Our Simply Kids® petroleum jelly helps prevent diaper rash as it soothes the skin and creates a protective layer on the surface of the skin to help keep out any wetness that could lead to further irritation.

Are the colourful inks and designs on the Simply Kids® diapers and training pants safe for my child's skin?

Yes. All of our colours and inks have been carefully evaluated and have been proven safe for infants and children. They are hypo-allergenic and skin safe. The inks are used on many consumer products and food packaging.

Do Simply Kids® Baby diapers, training pants or wipes contain the ingredients methylisothiazolinone or methylchloroisothiazolinone (also known as Neolone, Kathon, MI, MCI)?

No. Simply Kids® Baby Wipes and diapers do not contain methylisothiazolinone or methylchloroisothiazolinone.

Are Simply Kids® Baby Wipes gentle for your baby's sensitive skin?

Yes. Simply Kids® Baby Sensitive Wipes have been clinically tested to ensure they do not cause allergies or skin irritation and are clinically proven to be mild even on sensitive skin. Just as mild as a washcloth with water. Simply Kids® sensitive skin baby wipes are gentle for your baby's skin. Our wet wipes were designed for diaper change clean up, and are safe to use on your baby's face and hands too.

What is the best way to bathe your newborn baby?

For the first few weeks, a sponge bath is recommended until the umbilical cord and circumcision, if any, have healed. Use our Simply Kids® tearless baby shampoo to wash your baby's hair and our Simply Kids® gentle baby wash, washing the diaper area last. Tip: Rinse well, especially in creases of skin.

How often should I use cornstarch baby powder?

As often as necessary, especially with each diaper change to keep your baby's skin dry. After you remove the soiled diaper, gently cleanse your baby's bottom with our Simply Kids® baby wipes and then carefully apply a small amount of Simply Kids® cornstarch baby powder to the diaper area, away from your baby's face. This will keep your baby's skin feeling comfortable and dry. Our gentle cornstarch baby powder is enriched with vitamin e and aloe to keep skin feeling smooth, fresh and relaxed.

When is my baby ready for the grown-up bath tub?

Your baby must be able to sit up on its own. But remember, NEVER leave your baby unattend in the bath tub. To make bath time more enjoyable, try our Simply Kids® Nighttime bath enriched with lavender and camomile extracts, specially chosen for their relaxing aromatherapy properties. This mild formula cleanses baby’s delicate skin while adding a calming scent to bath water.

Is the Simply Kids ® food packaging safe and recyclable?

Our primary concern is always your child's safety. Our Simply Kids® baby food purée pouches are BPA (Bisphenol A) free and BPS (Bisphenol S) or Phthalates free, which are the main toxin concerns relating to plastics. Our spouts are made from PE plastic, which is very common in food packaging material. The pouches are made of a layer of aluminium between the two layers of plastic that keep the food safe, fresh and ready to use. The caps and cardboard are fully recyclable and the pouches are accepted by some municipalities. When compared to glass jars used for baby food, our pouches use as little as 8% of the energy used to make and deliver glass jars to your retail store. The overall environmental impact is a smaller carbon footprint when compared to glass jars.

How do the Simply Kid ® baby food purée remain shelf stable without adding preservatives?

All our ingredients are organically certified with carefully balanced recipes that ensure a natural acidity of the food and by adding a small amount of organic lemon juice concetrate ensures that all food is safe and bacteria free. The baby purée is then flash pasteurized and the pouches are filled hot hot to ensure they are free of bacteria. Finally, each pouch is vacuum sealed before each cap is tightly screwed on. This will eliminate any oxygen in the pouch, keeping Simply Kids® baby purée fresh until you are ready to feed it to your toddler. You must always supervise your child when eating.

Can I freeze or microwave the Simply Kids® baby food pouches?

No. We do not recommened freezing or using a microwave to heat up the baby food purée. This will damage the pouch in the freezer and the aluminium liner inside the pouch will get too hot. It best to keep the pouches at room temperature. If you need to heat up your baby's food, put the pouch in a bowl of warm water for a few minutes. Always test the temperature before you feed your child.

Do the Simply Kids® baby food products contain GMOs?

All our baby food product contain no GMOs, the baby food purée and rice puffs are certified organic which means they are completely free of GMOs.

How long will the Simply Kids® baby food purée products stay fresh after they are opened?

If the pouch is open, place the cap back on and store in the refrigerator for up to 24 hours.

Are any of the Simply Kids® baby food products Kosher certified?

Yes, our infant formulas, our wholegrain puffs and baby cereals are Kosher certified.

Do you have a question about a Simply Kids® product and cannot find the answer on this website?

Call toll-free in the Continental U.S. or Canada, from 9 a.m. to 6 p.m. EST, Monday through Friday. For Diaper or Training Pants questions please call 1-800-411-8585. For Wet Wipes questions please call 1-800-558-7790. For baby care products questions please call 1-866-888-9617. For Baby Food Purée, Rice Puffs or Rice Rusks questions please call 1-855-332-6554. For Baby Cereal questions please call 1-844-542-2267 For Milk Based Infant Formula questions please call 1-800-864-9579.

Frequently Asked Questions About Simply Kids® Products